Welcome to Colin Durrant's blog. MD of a successful IT support company based in Coventry, UK called Colins IT Ltd. I hope you find the posts useful.
Sunday, 28 November 2010
Managed Service Contract
The client that we spend all day with, getting their server back up and running didn't cost them anything as they have a managed service contract with us. Therefore, we manage their IT systems and take control, if anything goes wrong like it did, then it is up to us to fix it... Which we did... Happy client still with money in their pocket...