Colin's IT Technology Blog

Actually going quite well now that i have discovered and fixed the problem i was having. Check out my new log and let me know what you think... www.colins-it.co.uk It also includes a free support ticket facility. Pretty impressive considering it is free. Check this out www.colins-it.co.uk/support

More web designing in joomla this time.. Going well but quite complex.. Trying to change my logo :-/ More work to do... Have to get back to the Havana one first.. - Posted using BlogPress from my iPhone

Currently designing a website for havanaartcafe.com Only really done one page so far, being trying to unsuccessfully tranfer their domain over.. A frustrating exercise.. Www.colindurrant.co.uk/havanaartcafe/Alfredo.html - Posted using BlogPress from my iPhone

Technical Skills - Microsoft Certified Professional - Microsoft Office, all versions - Microsoft Project - Exchange 2000 / 2003 / 2007 - Routers and modems - MS SQL Server 2000 / 2005 - Blackberry Enterprise Server installation and support - LAN / WAN / VPN - Dell OpenManage - PCI Compliance - ITIL - Windows scripting - Microsoft Server (2003 to 2008) and Exchange (2003 to 2007) Migrations - Citrix and Citrix Xen Server - MOM 2005 / 2007 - Trend micro, Sophos, Kaspersky Anti-virus - Disaster Recovery Solutions - Symantec Backup Exec, ARCServe, Acronis, StorageCraft Backup solutions - Linux - Webhosting platforms incl. Interworx, Apache, IIS - Microsoft windows server 2000, 2003, 2008, SBS 2003, SBS 2003 - Active Directory 2000, 2003, 2008 - Autotask, ConnectWise, RT - Level Platforms, Kaseya, N-able, Centrastage monitoring software - Thinprint enhanced printing software - Virtualized environments Other Skills - Sales including hardware, software and services - Strong Staff Management s

- Successfully project managed the migration to new hardware and software versions of over 10 windows servers, small business servers and exchange servers for different clients. Including exchange 2003 to exchange 2007. - Managed the servers and network infrastructure of over 40 clients ensuring all equipment is healthy and monitored and reducing downtime by an average of 30%. - Managed up to five support engineers including assigning work, training etc. - Responsible for identifying and implementing business management software that resulted in 23% increased profit, greatly improved efficiency and reduced billing slippage. Autotask and Connect Wise software. - Introduced ITIL and other help desk standards and policies to improve efficiency and IT support effectiveness delivered to our customers. - Project managed a number of virtualization implementation projects resulting in huge cost savings including £2k a year in electricity alone.

As I have always had a large workload, it is critical that I manage this effectively using both project management skills and the relevant software. These help to ensure that I am methodical and pay great attention to detail. Working with clients in business critical situations, it is important to take control, manage expectations and ensure systems are back up and running in the quickest possible time. This means taking ownership of technical issues until they are completely resolved regardless of the time of day or night. It is vital that communication is ongoing between all parties involved, including external engineers (e.g. Microsoft) and the owners of the business. Having worked at Director level in SME organisations for the past 10 years, I have also dealt with hundreds of SME clients and been involved in these companies at management level so as to understand their business and design IT infrastructure systems and solutions and to meet their specific requirements. I have pro

Currently the Technical Director of an IT Support/Outsourcing Company, I have over 10 years experience in this type of position as well as extensive 3 rd line technical skills (over 12 years). I am looking for a position that will utilize my strong management and technical skills as well as take advantage of my proven experience in business management to significantly increase the profit of your company.