Colin's IT Technology Blog

The client that we spend all day with, getting their server back up and running didn't cost them anything as they have a managed service contract with us. Therefore, we manage their IT systems and take control, if anything goes wrong like it did, then it is up to us to fix it... Which we did... Happy client still with money in their pocket...

Having a major issue with a server that is stuck in a loop. Anyone with any ideas would be good. Tried a number of things but no luck yet. Waiting for Microsoft to ring me back but trying to be proactive. Thank you...

Just decided to add our company onto Linkedin... Have a look at our profile and please follow us. Thanks!! http://www.linkedin.com/company/colins-it-ltd

Check out our cool new video we have just put online. All about disaster recovery. http://www.businesscontinuityvideo.com/tm229ue2 Let me know what you think? Cheers

In the process of launching our brand biting spider big time. It is the part of our business that does fantatstic web hosting deals. As experts in domains, hosting and DNS it makes sense we push this side of the business as we have a lot to offer and a lot of happy clients. This is our twitter account - http://twitter.com/bitingspideruk And our facebook page - http://www.facebook.com/pages/Coventry/Biting-Spider/156602007697920?v=wall

We are going through another review of our remote management solution. We have been using Centrastage for about a year now and while it is very cost effective and good at some things, we feel we could get a lot more out of it this type of software. We need more integration with connectwise which is our ticketing and billing system. We need more automation and be able to eaisly monitor applications, backups, anti-virus and so on. We are looking at GFI Max which seems very easy to use and so far impressed. Just not so sure on the pricing. About to look at labtech software as well that has huge investment from connectwise but very mixed reviews. Was dissappointed with their sales team as it was a case of if the software doesn't sell itself then oh well... US companies seem to have forgotton how important the customer is and that some customers need a little more hand holding than others. Just focused on growing their business as quickly as possible and focusing on numbers rath...

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